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Vetcare Africa
Last updated: 2 September 2026
These Terms of Use govern access to and use of **www.vetcareafrica.com** including its product information, contact forms and product-enquiry facilities.
The website is operated by Vetcare Africa, based at Unit 7/8, Winsford Industrial Park, off Baba Dogo Road, Ruaraka, Nairobi, Kenya.
By using the website, you agree to these Terms of Use. If you do not agree, please do not use the website.
The website provides general information about Vetcare Africa, its activities, veterinary pharmaceutical products, nutritional products and related services.
Website content is provided for general informational purposes. Product availability, formulation, packaging, registration, approved indications and permitted use may differ between countries and may change over time.
Content on the website is not a substitute for professional veterinary diagnosis, treatment or advice. Always consult a suitably qualified veterinary professional and follow the approved product label, dosage, storage instructions, withdrawal periods, precautions and local regulatory requirements.
Do not administer or recommend a product solely on the basis of website content. In the event of any difference between the website and the approved product label or official documentation, the approved label and documentation take priority.
Product images are illustrative and actual packaging or appearance may vary.
Submitting an enquiry through the website does not constitute an order, acceptance of an order, reservation of stock or binding contract.
Any supply of products or services is subject to availability, applicable regulatory requirements, territory restrictions, credit approval where relevant, and separate written confirmation by Vetcare Africa or the relevant authorised distributor. Additional commercial terms may apply to a confirmed transaction.
Where the website links to a separate seller, distributor or external ordering platform, any transaction made there is subject to that party’s terms and privacy policy unless expressly stated otherwise.
You may use the website only for lawful personal, professional or business purposes connected with learning about Vetcare Africa or making a genuine enquiry.
You must not:
We may restrict or block access where we reasonably believe these Terms have been breached or the website or others may be at risk.
Unless otherwise stated, the website and its content including text, graphics, photographs, product images, videos, page designs, logos, product names and trade marks are owned by or licensed to Vetcare Africa and are protected by applicable intellectual property laws.
You may view the website and print or download reasonable extracts for your own lawful, non-commercial reference. You must not modify, reproduce, distribute, republish, sell, license or commercially exploit website content without prior written permission from Vetcare Africa or the relevant rights holder.
No licence to use any trade mark, logo or other intellectual property is granted except to the limited extent necessary to access and use the website lawfully.
We take reasonable care when preparing website content, but we do not guarantee that all content will always be complete, accurate, current or free from errors.
We may update, replace or remove content, products or website features at any time without notice. You should confirm important product, regulatory, technical, pricing, availability or supply information directly with Vetcare Africa or an authorised representative before relying on it.
We aim to keep the website available and secure but do not guarantee uninterrupted, error-free or virus-free access. The website may be suspended or unavailable for maintenance, upgrades, security work or circumstances outside our control.
You are responsible for configuring your device, browser and security software and for maintaining your own backups and protective measures.
Links to third-party websites, distributors, social-media platforms, maps or other services are provided for convenience only. A link does not necessarily mean that Vetcare Africa endorses or controls the third party.
We are not responsible for third-party websites, content, availability, security, products, services or privacy practices. Your use of a third-party website is governed by that party’s own terms.
To the fullest extent permitted by Kenyan law, Vetcare Africa will not be liable for indirect, incidental, special or consequential loss arising from use of, inability to use, or reliance on the website or its content.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, or any rights or remedies that cannot lawfully be waived under applicable Kenyan law.
Our collection and use of personal data through the website are governed by our **Privacy Policy**, which forms part of these Terms by reference.
These Terms of Use are governed by the laws of Kenya. Subject to any mandatory rights or dispute-resolution procedures under applicable law, the courts of Kenya will have jurisdiction over disputes arising from the website or these Terms.
If any provision of these Terms is found to be unlawful, invalid or unenforceable, the remaining provisions will continue in effect.
Our failure or delay in enforcing a provision does not waive our right to enforce it later.
No person other than you and Vetcare Africa has any right to enforce these Terms unless applicable law provides otherwise.
We may update these Terms from time to time. The revised Terms will be posted on this page with a new “Last updated” date. Continued use of the website after an update means the updated Terms apply to your use from that point onward.
Vetcare Africa
Questions about these Terms may be sent to:
Unit 7/8, Winsford Industrial Park
Off Baba Dogo Road, Ruaraka
Nairobi, Kenya
Email: vitaphos@vetcareafrica.com
Telephone: +254 20 205 2995
WhatsApp: +254 711 609 542
Please use the subject line “Data Protection Request” when contacting us about your personal data.
